ME Miami is opening in the epicenter of downtown Miami and Design District. Our team will need a friendly, dynamic and confident Bell/Door Attendant to perform successfully in unison with the Front of House team.
The individual will provide a warm reception to guests and visitors. Manage hotel entrance door. Assist guests and visitors in/out of vehicles. Offer assistance with baggage, calling for car service and transportation, conduct guestroom orientations when escorting guests and provide up-to-date information about property events, outlets, amenities and directions to outside the hotel. Adhere to brand standards to create a personalized lifestyle experience. Deliver quality service that anticipates needs and exceeds expectations. Present a positive attitude and sophisticated style. Preserve cleanliness of public and personal spaces. Coordinate communication to designated departments involved in enhancing guests’ experience. Protect the privacy of guests and internal information. Comply with safety and security standards.
Essential: Excellent communication skills. Previous guest service experience. Ability to stand for long periods of time, carry luggages, amenities and packages. Position requires continual bending, lifting, stooping, pushing and placing objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Have a flexible schedule to be present during mornings, evenings, weekends and holidays.
A plus: In-depth knowledge of attractions in local area. Previous experience in a luxury property.
The Bell/Door Attendant will take an engaging role to optimize service values, guest experience and open culture. When you join our team, you will be part of ME Miami and Meliá Hotels International.
From its conception in Mallorca, Meliá Hotels International has made a global impact as one of the largest hotel companies in the world operating more than 350 hotels, yet, our main goal is to empower YOU to grow with us and take you where you desire. We are offering you opportunities to be part of one of our most dynamic luxury brand, ME. ME is embraced in Mallorca, Madrid, Ibiza, Cabo, Cancun, Milan, and London and will make its introduction to Miami in 2016, followed by Caracas, Dubai, Barcelona, and Doha.
ME is the hotel of the individual and offers a luxury lifestyle experience, designed to engage and inspire on a personal level. To ignite that seamless link between ME and YOU, ME by Meliá captivates the AURA, the essence of the aroma, the lighting, the energy, thoughts, impressions, the music that moves you, the dreams that define you.
The Aura of ME speaks to every part of you:
Your Intellect | Your Senses | Your Emotions | Your Desires
To make that possible we seek PEOPLE to join ME Miami, who are imaginative and understand the concept “Everything is Possible”. ME Miami has opportunities for people who are self-motivated, energetic, interested in culture, arts and entertainment, desire to push boundaries to create something authentic, and most importantly are sincere and like to engage with people. If you are seeking a place, a team, where your contributions and person as a whole will be valued, we want to know about YOU.