Guest Service/ Concierge

ME Miami
Miami, Florida
Posted On: January 07, 2019

We are seeking a self-motivated individual to join us as Concierge at ME Miami


About YOU

Our preferred candidate:

  • Thinks differently,

  • Took the time out to read about ME by Meliá,

  • Knowledge of local lifestyle establishments and culture events,

  • Takes initiatives and focuses on solving rather than talk about problems or run away from them,

  • Offers creative solutions,

  • Previous experience in a hotel,

  • Understands luxury, lifestyle and hotel lingo but communicate in a way we all could understand,

  • Exudes professionalism and a strong sense of calm and cool,

  • A college degree in anything is commendable but we also acknowledge experience, personality and creativity.


You will add value to the team by:

  • being YOU, being thoughtful,

  • performing in collaborative effort with all teams to create authentic guest relationships and exceptional experiences,

  • engaging effortlessly with ME People, guests, visitors and the public,

  • delivering quality service that anticipates needs and exceeds expectations,

  • making the impossible possible,

  • effectively operating property management systems,

  • registering guests,

  • making recommendations, reservations and appointments for guests,

  • having a close professional connection with Miami’s finest establishments,

  • securing guests packages,

  • maintaining accuracy of data entry and cashiering,

  • taking ownership to address inquiries and concerns, comfortable asking team members for assistance

  • operating telephone lines,

  • presenting a positive attitude and sophisticated style,

  • preserving cleanliness of public and personal spaces,

  • putting safety and efficiency above mediocrity,

  • delivering outstanding service to all People,

  • protecting the privacy of guests and internal information.


Our ideal candidate will possess the following essentials:

  • Minimum two years in a luxury establishment,

  • Ability to perform successfully during mornings and nights including weekends and holidays,

  • Ability to stand, lift and walk for long periods,

  • Ability to continuously engage with the public,

  • Ability to communicate effectively in English,

  • Strong computer skills including Microsoft Office and OPERA.


About US: From its conception in Mallorca, Meliá Hotels International has made a global impact as one of the largest hotel companies in the world operating more than 350 hotels, yet, our main goal is to empower YOU to grow with us and take you where you desire. We are offering you opportunities to be part of one of our most dynamic luxury brand, ME. ME is embraced in Mallorca, Madrid, Ibiza, Cabo, Cancun, Milan, and London and will make its introduction to Miami in 2016, followed by Caracas, Dubai, Barcelona, and Doha. Check us out at  

About ME: ME Miami is opening in the epicenter of downtown Miami and Design District. To make that possible and successful, we seek PEOPLE to join ME Miami, who are imaginative and understand the concept “Everything is Possible”. ME Miami has opportunities for people who are self-motivated, energetic, interested in culture, arts and entertainment, desire to push boundaries to create something authentic, and most importantly are sincere and like to engage with people. If you are seeking a place, a team, where your contributions and person as a whole will be valued, we want to know about YOU.




ME Miami is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.  

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